Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Lukas Willeitner) via the website

www.lukaswilleitner.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby rejected.

(2) A consumer, within the meaning of the following regulations, is any natural person who concludes a legal transaction for purposes that

are predominantly neither commercial nor self-employed. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their self-employed professional or commercial activity.

§ 2 Formation of the Contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.

After clicking the "Checkout" or "Proceed to order" button (or similar designation) and entering your personal data

as well as the payment and shipping conditions, the order data will finally be displayed as an order overview.

If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as the payment method, you will either

be directed to the order overview page in our online shop or redirected to the website of the instant payment system provider.

If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there.

Finally, the order data will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.

Before submitting the order, you have the option to review, change (also via the "back" function of the internet browser) or cancel the order in the order overview.

By submitting the order via the corresponding button ("order with obligation to pay"

,

"buy" / "buy now"

,

"order with fee"

,

"pay" / "pay now" or similar designation), you legally declare your acceptance of the offer, thereby concluding the contract.

(4) Your requests for an offer are non-binding for you. We will submit a binding offer in text form (e.g., by e-mail), which you can accept within 5 days (unless a different period is specified in the respective offer).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out automatically by e-mail in part. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Special Agreements on Offered Payment Methods

(1) Payment via "PayPal" / "PayPal Checkout"

If a payment method offered via "PayPal" / "PayPal Checkout" is selected, payment processing is carried out by the

payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual

payment methods via "PayPal" are displayed to you under a correspondingly designated button on our website and in the online

ordering process. For payment processing, "PayPal" may use further payment services; if special payment conditions apply to these, you will be informed separately. Further information on "PayPal" can be found at

https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

(2) Payment via "Shopify Payments"

When selecting a payment method offered via "Shopify Payments"

, the Shopify Payments service of Shopify International Limited (2nd Floor

Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland), payment processing is carried out by the

payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The individual

payment methods via Shopify Payments are displayed to you under a correspondingly designated button on our website as well as

in the online ordering process. Stripe may use other payment services for payment processing; if special payment conditions apply to these, you will be informed separately. Further information on Shopify Payments can be found

at https://www.shopify.com/de/legal/terms-payments/de.

§ 4 Right of Retention, Retention of Title

(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 5 Warranty

(1) The statutory liability for defects applies.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage

and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.(3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation is only deemed to have been agreed if you were informed of it by us before placing the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 6 Choice of Law

(1) German law applies. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.

II. Customer Information

1. Identity of the Seller

Lukas Willeitner

Hauptstraße 59

84375 Kirchdorf am Inn

Germany

Phone: +4917657835777

Email: willeitnerstudios@gmail.com

We are not willing and not obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the correction possibilities are carried out in accordance with the

regulations "Formation of the Contract" of our General Terms and Conditions (Part I.).

3. Contract Language, Contract Text Storage

3.1. The contract language is German.

3.2. We do not store the complete text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After we receive the order, the order data, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by e-mail.

3.3. For offer inquiries outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g., by e-mail, which you can print out or electronically save.

4. Essential Characteristics of the Goods or Service

The essential characteristics of the goods and/or service can be found in the respective offer.

5. Prices and Payment Modalities

5.1. The prices stated in the respective offers and the shipping costs are total prices. They include all

price components including all applicable taxes.

5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly designated button on our

website or in the respective offer, will be shown separately during the ordering process and must be borne by you in addition, unless free shipping has been promised.

5.3. Costs incurred for money transfers (transfer or exchange rate fees of credit institutions) shall be borne by you in cases where delivery is made to an EU member state, but payment was initiated outside the European Union.

5.4. The payment methods available to you are specified under a correspondingly designated button on our website

or in the respective offer.

5.5. Unless otherwise specified for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6. Delivery Conditions

6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under a correspondingly

designated button on our website or in the respective offer.

6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the

sold item passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or

another person designated to carry out the shipment.

7. Statutory Liability for DefectsLiability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These General Terms and Conditions and customer information were created by the lawyers of Händlerbund specializing in IT law and are

constantly checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in case

of warnings. Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

 

§ 7 Production and Delivery Time (Print-on-Demand)

(1) The products offered in our online shop are manufactured individually for the customer using the print-on-demand process. This means that the production of an item only begins after the order has been received.

(2) Due to this individual production, delivery times may be longer compared to goods in stock.

(3) Unless otherwise specified in the respective product description, the regular delivery time is 7 to 14 working days from the conclusion of the contract.

(4) Delays may arise in particular due to high demand, production capacity utilization or logistical constraints. In such a case, the customer will be informed immediately.

(5) Partial deliveries are permissible, provided they are reasonable for the customer.

Last updated: 31.03.2026

Frequently Asked Questions

What is your return policy?

Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution together with you. Please contact us by email or phone. All legal information can be found in our General Terms and Conditions.

What does the term "print on demand" mean?

Some of our articles are marked with the information "Print on demand". These items are produced especially for you. Since we do not have all products directly in stock, they are produced immediately after your order. We try to ship your order as quickly as possible, but you should expect a longer delivery time of up to 14 working days.

When will I receive my order?

We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location. We have an average shipping time of 7 to 14 business days.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure that our products are of high quality and at a fair price. All products are produced ecologically and are vegan. They are made from 100% cotton and were manufactured under fair conditions. Because quality is important to us.

How much is shipping?

Shipping is calculated based on your location and the items in your order. You will always see the shipping price before completing your purchase.